Our flowers are shipped to you while they're still in bud; this ensures that your flowers will last as long as possible. Wrapped in cellophane, our flowers are sent in a specially designed gift box to ensure freshness during delivery. Also enclosed are your personal message, flower food and a letter outlining the best way for the recipient to care for the flower or plant.

Delivery prices are inclusive on all orders. No matter where you're sending you will not be charged extra for delivery.

No, unfortunately we cannot. You can however, specify a delivery day. All our gifts are delivered through either the Royal Mail (UK) or a courier system (AUS) meaning that generally their delivery times are between 8am and 6pm.

The answer varies depending on where you want to send and what you want to send.

For delivery by a requested date we generally require 1-3 working days notice for fresh flower or hamper delivery. If we receive your order and cannot deliver by the requested date we shall contact you immediately.

Need it today? We can deliver Same Day to most of the UK and all of Perth Metro. For all other orders, we require 1-3 Working Days.

If the recipient is not at home when the driver attempts delivery, the driver is instructed to use their discretion to leave the parcel with a neighbour or in a safe place. All deliveries are made mainly within working hours, so please give some thought as to whether the recipient will be available for the delivery and consider the possibility of delivery to a work address.

Unfortunately, no. Due to strict quarantine regulations, we're unable to deliver flowers to these locations in Australia.

At our operation in Western Australia and our preferred partners around the world, employees and experts nurture the flowers from bud to blossom, ensuring only the best-of-the-best get picked for your bouquet.

Usually, we send the flowers without vases. Some of our Perth range however, comes with a vase and will be specified in the product description.

When placing an online order, payment will be taken at the time of order through our trusted authorised payment system.

Yes, we will confirm all your online order details by e-mail as soon as the order is placed. This will be sent to the email address you used to log into your account.

You may cancel your order at any time with a full refund by calling customer service on 1800 736 386, provided we have not despatched your items.